Duhigg likes to look at a larger picture. He takes something that most people will look at the end result of and peel back the layers to see how they got to the end result. He takes a look at the early years of Saturday Night Live and discovered how they became a great team. He takes a look at the auto industry and sees how the transformation of a plant that had the worst rating changed to one of the best. He takes a look at a school in Cincinnati and how it went from the lowest performing school to one of the top schools in Ohio. Duhigg points out one factor that seems to hold true in all of these cases. A commitment to the group and the trust to learn together.